SAP Concur
Shipped experiences that provided visibility into and control over business expenses, helping travelers request, book, and expense work trips. Projects spanned Web and Mobile platforms and delivered measurable results amidst complex business and technical challenges.
Redesigning Travel Search
The updates to the Online Travel Booking experience were inspired by customer and user feedback, research studies, market trends, and our love of simple and efficient interfaces. The goal was to enhance usability, efficiency, and accessibility of travel search results in order to increase user satisfaction, transaction numbers, and therefore revenue generated by the product. I was the sole designer on this project.
Concur Request Redesign
Request offers a customizable pre-spend control, request and approval process which allows our customers to manage employee expenses more effectively.
As a sole designer for this product, I delivered significant and measurable improvements to user experience through simpler IA & UI, and smoother integration with Travel, Expense, and Invoice products.
